ICE lost Twitter account temporarily over an age change in settings

UPDATED

The Twitter account for Immigration and Customs Enforcement (ICE) was suspended temporarily by the platform Thursday over a mistaken change in age put into the account, according to reports.

Earlier in the day the ICE Twitter account had disappeared without explanation.

When people attempted to go to ICE’s profile page a message read: “This account doesn’t exist. Try searching for another.”

“Twitter requires people using the service to be 13 years of age or older. If an account’s birthdate is changed to a day/month/year prior to that and our systems identify content posted by the account before they were 13 years old, they will be locked out of the account,” a Twitter spokesperson said in a statement to The Hill.  

The ICE account was reinstated. 

ICE tweeted, that the account was not hacked nor were there any “rogue employees.” They said it was a “technical glitch.” 

“We’re back! No hackers, no rogue employees,” ICE stated on Twitter. “We had a technical glitch and we appreciate the Twitter team’s help in bringing us back online. Stay tuned here for more great news about the work that the men and women of ICE do every day to protect the homeland.”

At the time of the original publication of this story, ICE’s Twitter account was still missing from the social media website. This story has been updated.

You can follow Douglas Braff on Twitter @Douglas_P_Braff.

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