Apple Apologizes For Eavesdropping, Says ‘Won’t Do It Again’

Back in July it was revealed that external contractors working for Apple, were listening in to all conversations captured by ‘Siri’. The major concern was that the Apple voice assistant could be easily activated and pick up on private conversations from users.

Now Apple has come forward and apologized for letting these external contractors listen to users. In a post on Apple’s own blog, they said that it will require users to opt in to having their records listened to by human reviewers.

“We know that customers have been concerned by recent reports of people listening to audio Siri recordings as part of our Siri quality evaluation process — which we call grading. We heard their concerns, immediately suspended human grading of Siri requests and began a thorough review of our practices and policies. We’ve decided to make some changes to Siri as a result.

Users, by default, we will no longer retain audio recordings of Siri interactions. We will continue to use computer-generated transcripts to help Siri improve.”

Apple also promised that it will no longer keep audio recordings of users’ interactions with Siri.

Apple is not the only tech company that was forced to suspend their ‘human reviews of captured recordings’, Google and Amazon recently changed their privacy settings as well, making easier for users to opt out of the aps recording their conversations.